The return of the goods
We are always ready to consider any questions concerning the products quality and supply volumes. Filing need to follow some rules.
The scope of delivery.
Claims regarding insufficient quantity of product must meet before the buyer or his legal representative puts a note in the invoice. After placing the document on admission of the claim about the number of items will not be accepted. The number of ordered packages needs to be compared with the value stated in the invoice before processing the transaction.
The quality of the product.
With a poor quality product claims must be made within 30 working days from the date of shipment. The possibility of a return guaranteed by the act a special examination organized by the buyer. In addition, the value of the storage terms. If the item is damaged as a result of wrong temperature regime or at the expense of high humidity the termination of the transaction of purchase and sale is impossible. Is not refundable item when disturbed appearance, in damaged packaging, with a reduced number of packaged units.
Conditions refund, exchange or compensation are discussed individually.